On-Site Consulting
Enhance your customers’ quality of experience and increase your operational efficiency with CAGx’s on-site consulting services:
Subject Matter Experts (SME)
Leverage CAGx’s experts’ experience and in-depth understanding of network technologies at your site – optimizing your network and increasing your customers’ quality of experience. Any challenge and skill required can be addressed: Microwave links, Packet-Switched technologies, Ethernet and IP, LAN, WAN, MPLS, Carrier Ethernet, ATM and TDM.
Deliverables
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Periodic high-level management updates on network issues and activities executed for overall improvement.
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Support during network design, LLD creation, and service design Testing of different scenarios and in-depth parameters, together with you
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Initial site installation guidelines
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NOC supervision (remote support and guidelines during cutover, supervision of NOC maintenance and Configuration teams)
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Local support during configuration of complex scenarios such as ring protections with 3rd party
equipment and use of the various resilience protocols -
Local supervision during network upgrades
Your Benefits
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Early identification of site issues affecting link operations
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Reduce unplanned on-site interventions
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Early identification of need for expansion or reconfiguration | Reduce on-site interventions
On-Site Preventive Maintenance
This service offers dedicated Field Technical Experts for preventive maintenance to verify health and condition of the entire system.
Deliverables
Update and remediation of network issues
Your Benefits
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Early identification of site issues affecting link operations
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Reduce unplanned on-site interventions
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Early identification of need for expansion or reconfiguration
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Reduce on-site interventions